Frequently Asked QuestionsFrequently Asked Questions

Answers to the questions businesses ask us most

Can't find what you need? Our team is happy to help.

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[01]

Overview

Essential questions about who Sinopiq is, what we do and who we work with.

Overview questions
[02]

Services

Design, branding, marketing, video, web and AI: what each service includes.

Services questions
[03]

Process

How we plan, build and launch projects, and how we keep you in the loop.

Process questions
[04]

Support

Pricing, post-launch support, maintenance, hosting and updates.

Support questions
[ 01 ][ 01 ]

General Information

Who Sinopiq is, what we do and who we work with.
1

Sinopiq is a digital agency in Dubai that helps businesses get found, look credible and win more customers online. We do UI/UX design, branding, digital marketing, social media creatives, motion graphics, web development, AI automation, WhatsApp marketing and video production.

2

Our office is in Bur Dubai, Dubai, UAE. We meet clients in person across Dubai and online anywhere in the UAE, the GCC and beyond.

3

Mostly small and growing businesses in the UAE: trading companies, travel agencies, IT and electronics firms, beauty and lifestyle brands, restaurants and professional services. We also work with startups and larger companies that want a hands-on team.

4

Yes. Strategy, design, website development, content, ads, SEO and automation are all done by one team, so you don't have to manage several freelancers or agencies.

5

Yes. We work with clients in Abu Dhabi, Sharjah, the wider GCC and internationally. Most of the work runs smoothly over calls, WhatsApp and shared project boards.

[ 02 ][ 02 ]

Services
and Solutions

Design, branding, marketing, video, web and AI: what each service includes.
1

Nine services: UI/UX design, branding, digital marketing (social media, SEO and paid ads), creatives, motion graphics, web development, AI automation, WhatsApp marketing and video production. You can take one or combine several.

2

Yes. Every website we build is fast, mobile-friendly and set up for Google from day one, with clean page structure, meta tags, schema markup, a sitemap and Google Analytics and Search Console connected.

3

Yes. We set up the WhatsApp Business API, broadcast campaigns, chatbots and automatic replies, and connect them to your CRM or website so leads are answered in seconds, even after hours.

4

Yes. The same team designs and builds, which keeps the website or app looking exactly like the approved design and saves you time on handovers.

5

Both. You can hire us for a single logo, video or website, or for a monthly plan covering social media, ads, SEO, creatives and website support.

[ 03 ][ 03 ]

Process & Collaboration

How we plan, build and launch projects, and how we keep you in the loop.
1

With a free 30-minute call. We learn about your business and goals, then send a clear proposal with scope, timeline and a fixed price. Work starts once you approve it.

2

A landing page usually takes 1–2 weeks, a business website 3–6 weeks and an e-commerce or custom web app 6–12 weeks. The exact timeline is agreed in your proposal and depends on content being ready.

3

You get regular updates on WhatsApp and email, review calls at each milestone and a shared project board, so you always know what's done and what's next.

4

Yes. If something changes, we agree it with you in writing first, including any effect on time or cost. No surprise invoices.

5

Book a free 30-minute call on our website, WhatsApp or call us on +971 50 259 5251, or email hello@sinopiq.com. We're available Monday to Saturday, 9am to 6pm Dubai time.

[ 04 ][ 04 ]

Pricing &
Support

Pricing, post-launch support, maintenance, hosting and updates.
1

It depends on the number of pages, features and content. A simple landing page costs far less than an online store or booking system. After a short call we give you a fixed quote in AED, so you know the full cost before we start.

2

Projects such as websites and branding are fixed-price. Ongoing marketing is a simple monthly plan: Starter AED 799, Growth AED 1,499, Premium AED 2,499, or Custom from AED 3,999 (see our pricing page).

3

No. Your ad budget is paid directly to Meta, Google or TikTok and stays separate from our management fee, so you always see exactly where the money goes.

4

Yes. Once the project is paid in full, the designs, videos, content and website code belong to you.

5

Yes. We offer website maintenance, hosting help, security updates, monthly marketing and creative support, so your website and campaigns keep improving after launch.

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Contact us and the Sinopiq team will get back to you shortly.

hello@sinopiq.com
+971 50 259 5251